E.S. Fox Limited
  • Niagara Falls, ON, CAN
  • Full Time

ABOUT US:

Established in 1934 as a small plumbing and heating company, E.S. Fox Limited today is recognized as a pre-eminent Canadian multi-trade Industrial, Commercial, Institutional and Nuclear constructor and fabricator. E.S. Fox Limited works in the industries of oil and gas, petrochemical, mining, pulp and paper, steel, automotive, pharmaceutical, casinos, hotels, hospitals, schools, and themed entertainment.

The company is headquartered in Niagara Falls, Ontario, and maintains full-service regional offices in Hamilton, Toronto, Port Robinson, Oshawa, Tiverton, Kingston, Sudbury, and Thunder Bay.

With a strong commitment to health, safety, and the protection of the environment, E.S. Fox Limited has earned a reputation as a people-first, environmentally conscious, socially responsible constructor.

The Niagara Fall, ON head office is looking for a hardworking, dedicated and professional Credit and Collections Clerk to join our team.


WHAT WE OFFER:

A rewarding career opportunity working within a thriving industry. We provide comprehensive benefits, including:

  • An attractive health and dental benefits package including an Employee Assistance Program
  • Group RSP/DPSP
  • Competitive compensation
  • Support of professional growth

SUMMARY OF THE ROLE:

Reporting to the Credit and Collections Manager, the Credit and Collections Clerk will be responsible for developing and strengthening rapport with customers in order to maximize collections, communicating continuously with branches regarding status of accounts, employing dispute resolution strategies for outstanding balances or claims for credit, and preparing and reconciling daily, weekly, and monthly deposits and reports.


KEY RESPONSIBILITIES:

  • Export & format aging in Excel, contact customers for payment according to agreed payment terms
  • Supporting the collection efforts/calls for accounts receivable portfolio
  • Review status of accounts on credit hold and arrange for payment with customers
  • Document daily collections activity
  • Researching account disputes and billing discrepancies where required
  • Performing account/payment reconciliations
  • Organize PDF deposit information by bank account, e-deposit and post to appropriate accounts
  • Maintain customer contact information in system
  • Other administrative tasks as required

KNOWLEDGE AND EDUCATION REQUIREMENTS:

  • Certified Credit Professional (CCP) designation or student working towards their designation preferred
  • Diploma in Business Administration - Accounting is considered an asset
  • Basic knowledge of accounting and accounting systems an asset

SPECIFIC EXPERIENCE AND SKILLS:

  • 1-3 years collection experience preferably in a construction environment
  • Proficiency in Excel, Outlook & Adobe to support a paperless environment
  • Ability to perform duties with a high degree of accuracy, professionalism, responsiveness and thoroughness
  • Ability to work well under pressure and effectively prioritize tasks
  • Solid Customer service, negotiation, communication and analytical skills
  • Strong communication skills both written and verbal

PERSONAL ATTRIBUTES

  • Organized
  • Result oriented
  • Strong attention to detail
  • Personable & pleasant
  • Reliable
  • Excellent interpersonal relations
  • Team Player
  • Works well under pressure and able to prioritize

E.S. Fox Limited is an equal opportunity employer committed to providing an inclusive workplace. We will accommodate applicants with disabilities throughout the recruitment and selection process. Please advise Human Resources to ensure your accessibility needs are accommodated throughout this process.


E.S. Fox Limited
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