E.S. Fox Limited
  • Niagara Falls, ON, CAN
  • Full Time

ABOUT US:

Established in 1934 as a small plumbing and heating company, E.S. Fox Limited today is recognized as a pre-eminent Canadian multi-trade Industrial, Commercial, Institutional and Nuclear constructor and fabricator. E.S. Fox Limited works in the industries of oil and gas, petrochemical, mining, pulp and paper, steel, automotive, pharmaceutical, casinos, hotels, hospitals, schools, and themed entertainment.

The company is headquartered in Niagara Falls, Ontario, and maintains full-service regional offices in Hamilton, Toronto, Port Robinson, Oshawa, Tiverton, Kingston, Sudbury, and Thunder Bay.

With a strong commitment to health, safety, and the protection of the environment, E.S. Fox Limited has earned a reputation as a people-first, environmentally conscious, socially responsible constructor.

The Niagara Fall, ON head office is looking for a hardworking, dedicated and professional Credit and Collections Clerk to join our team.


SUMMARY OF THE ROLE:

Develop rapport and strengthen relationships with customers to maximize collections, continuous communication about accounts between branches and efficient dispute resolution for outstanding balances or claims for credit.


KEY RESPONSIBILITIES:

  • Export and format aging in Excel, contact customers for payment according to agreed payment terms
  • Supporting the collection efforts/calls for accounts receivable portfolio
  • Review status of accounts on credit hold and arrange for payment with customers
  • Document daily collections activity
  • Researching account disputes and billing discrepancies where required
  • Performing account/payment reconciliations
  • Organize PDF deposit information by bank account, e-deposit and post to appropriate accounts
  • Maintain customer contact information in system
  • Other administrative tasks as required

KNOWLEDGE AND EDUCATION REQUIREMENTS:

  • Certified Credit Professional (CCP) designation or student working towards their designation
  • College program - Business Administration-Accounting an asset

SPECIFIC EXPERIENCE AND SKILLS:

  • 2-5 years collection experience preferably in a construction environment
  • Proficiency in Excel, Outlook and Adobe for paperless environment
  • Ability to perform duties with a high degree of accuracy, professionalism, responsiveness and thoroughness
  • Ability to work well under pressure and effectively prioritize tasks

PERSONAL ATTRIBUTES:

  • Customer service, negotiation, communication and analytical skills
  • Organized
  • Result oriented
  • Personable and pleasant
  • Reliable
  • Excellent interpersonal relations
  • Strong written and verbal skills
  • Team player

E.S. Fox Limited is an equal opportunity employer committed to providing an inclusive workplace. We will accommodate applicants with disabilities throughout the recruitment and selection process. Please advise Human Resources to ensure your accessibility needs are accommodated throughout this process.

E.S. Fox Limited
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